Shipping policy


Shipping Policy



We take great care in packaging and shipping your jewelry to ensure it arrives safely and beautifully. Please review our shipping policy before placing your order.



1. Processing Time



  • All orders are processed within [X business days, e.g., 2–5 business days] after payment is received.
  • Custom or personalized pieces may require additional production time. Estimated timelines will be provided at checkout or upon confirmation of your order.




2. Shipping Methods & Rates



  • We offer standard, expedited, and express shipping options at checkout.
  • Shipping rates are calculated based on order value, destination, and chosen delivery speed.
  • Free shipping may be offered on qualifying orders (see promotions for details).




3. Order Tracking



  • Once your order has shipped, you will receive a tracking number via email or SMS.
  • Please allow up to 24 hours for tracking information to update.




4. Delivery Times



  • Standard shipping: [X–X business days]
  • Expedited shipping: [X–X business days]
  • Express shipping: [X–X business days]
    Delivery times are estimates and may vary due to carrier delays, holidays, weather, or other factors beyond our control.




5. Shipping Insurance & Liability



  • All orders are carefully packaged and shipped with tracking.
  • We are not responsible for lost, stolen, or delayed packages once they have been handed over to the carrier.
  • Customers may request shipping insurance at an additional cost for extra peace of mind.




6. International Shipping



  • We proudly ship worldwide. Please note that international customers are responsible for customs duties, import taxes, and fees required by their country.
  • Delivery times may vary significantly based on customs clearance.




7. Incorrect Addresses



  • Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrect or incomplete address provided by the customer.




8. Signature Requirement (Recommended for Jewelry)



  • For your security, signature confirmation may be required upon delivery for high-value orders.